Real Estate is a Relationship Business
Absolutely — Real Estate is a RELATIONSHIP Business. That’s not just a catchy phrase; it’s a fundamental truth that separates average agents from exceptional ones.
Here’s why it matters:
🔑 Trust Is Everything
People don’t just buy or sell homes — they trust someone to guide them through one of the biggest financial and emotional decisions of their life. That trust is built through relationships, not transactions.
🤝 Relationships Drive Referrals
Happy clients tell their friends, family, and coworkers. A strong relationship means you’re not just their agent today — you’re their agent for life.
🏘️ Communities, Not Just Closings
The best agents understand their neighborhoods because they live there, raise families there, and genuinely care about what happens in their community. That local connection builds lasting credibility.
📲 Repeat Business Comes From Real Bonds
It’s easier (and smarter) to keep a client than to constantly chase new ones. Staying in touch matters — whether it’s a quick check-in, a birthday message, or showing up at a neighborhood event. When past clients think of real estate, they should instantly think of you.
“People don't care how much you know until they know how much you care.”
— Zig Ziglar
This quote says it all. Knowledge and experience matter — but what matters most is how you treat people. That’s what leaves a lasting impression.
Why It’s Personal for Me
For me, it’s never just about a sale or a commission check — it’s about people. I truly care about every client I work with, and I take it personally to make sure they’re taken care of every step of the way.
Here’s what that looks like in real life:
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I do my best to answer my phone when it rings.
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If I can’t answer, I’ll always return the call as soon as I can.
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I don’t like to put off until tomorrow what can be handled today.
That level of service isn’t optional — it’s the standard I hold myself to, because that’s what real relationships deserve.
Whether you're buying your first home, upgrading for more space, or downsizing for a simpler lifestyle — you deserve an agent who values people over paperwork and service over sales.
This is more than a job for us — it’s a relationship, and we’re honored to earn your trust.
The Kirby Group – The Agency Oklahoma
📱 Wayne Kirby: 405-550-5252
📱 Terra Kirby: 405-618-9617
📱 Anna Sullivan: 405-415-5732
🌐 thekirbygroup.agency
